How many days ahead do I have to make an online reservation?
You can select your collection date up to 3 days in future while booking online.
You can select your collection date up to 3 days in future while booking online.
If you place an order, the status will be set as “Pending Approval” until our team can process your order. Once we have processed your order, the result will be sent to you via Email/SMS, containing instruction on the next steps!
If the transaction is over RM3,000 you will need to provide the information below, otherwise we will not be able to process your order (learn more about why below): Full name as stated in NRIC/Passport NRIC/Passport number Phone number Date of birth Address Nationality Occupation Business employment type * Source of funds * Purpose of …
What additional information do I need to provide? Read More »
While your order is pending approval, you can communicate your special requirements with us using the built-in instant messaging feature ( “Alert Money Changer” button). Do note that although we make every effort to meet denomination requests, it is not always possible, and therefore, we cannot guarantee your request. Should we be unable to provide …
Can I request specific currency note denominations? Read More »
You can only book currency online from 11AM-6PM every day.