What additional information do I need to provide?

What additional information do I need to provide?

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If the transaction is over RM3,000 you will need to provide the information below, otherwise we will not be able to process your order (learn more about why below):

  • Full name as stated in NRIC/Passport
  • NRIC/Passport number
  • Phone number
  • Date of birth
  • Address
  • Nationality
  • Occupation
  • Business employment type
  • * Source of funds
  • * Purpose of transaction


You can optionally save the above information not marked with an asterisk (*) in your account to avoid re-entering the data for any future online orders.

We appreciate your understanding and cooperation in providing this personal information. We recognise the importance of protecting your personal information in accordance with the Malaysia Personal Data Protection Act 2010 and any other applicable local personal data protection laws, regulations, codes of practice or guidelines.

Why we need the information:

We are required to conduct customer due diligence for all orders of RM3,000 and above to prevent money laundering and support for terrorism financing or funding illegal activities, in accordance with Bank Negara’s Anti-Money Laundering and Counter Financing of Terrorism Guideline (please refer to §5.3). Hence, when ordering online, you must provide the following information to help us meet these regulatory requirements.